Cancellation & refunds

Last updated 24 September 2026

Music here is delivered the moment a payment clears, so an order cannot be cancelled after it is placed — there is nothing left to stop. Refunds are a different matter, and the honest cases are set out below.

When a refund is given

It never arrived. The payment went through and no download reached you, and a re-send does not fix it.
The file is faulty. The download is corrupt, incomplete or will not play.
You were charged twice for the same release.
You were charged and nothing was owed — a payment taken in error, on any account.

When it is not

You downloaded the music and changed your mind, or did not enjoy it. The files cannot be returned, and this is the trade for instant delivery.
You chose to pay above the minimum and would now rather have paid less. The amount is yours to choose before you pay, not after.
You bought the wrong release — though write anyway. Swapping it is usually easier for everyone than a refund, and costs you nothing.

How to ask

Email malimanojmusic@gmail.com within 7 days of the purchase, quoting the order number from your confirmation. Say what happened; a screenshot helps if something would not play.

How long it takes

You will get a reply within 2 working days. An approved refund is issued through Razorpay to the original payment method — the same card, UPI ID or account — and normally reaches you within 5 to 7 working days after that. How quickly it appears on a statement is your bank's timing, not ours.

Refunds go back the way they came. They cannot be paid to a different account, and they are not issued as credit.

What a refund does to your download

Access is withdrawn when a refund is issued: the download link stops working, and a re-send will not revive it. A refunded release is one you no longer hold a licence to.